Department
Management Information Systems
Document Type
Conference Proceeding
Publication Title
Learning ERP Through Decisions: A Quest-Based Simulation for Management Education
Abstract
Enterprise Resource Planning (ERP) systems integrate organizational processes and decision-making across multiple business functions, yet novice students often struggle to understand these interdependencies when introduced directly to complex ERP software. This study presents ERP Quest Simulator, a quest-based educational artifact developed using a design science research approach to scaffold ERP Thinking before students engage with full ERP systems. Drawing on ERP integration, cognitive load, scaffolding, experiential learning, and game-based learning theories, the simulator incorporates six role-based quests involving managerial decisions, cross-functional consequences, key performance indicator (KPI) feedback, and reflective learning. A working prototype demonstrates how students can explore the operational, financial, and customer-related consequences of their decisions through interactive scenarios and immediate feedback. The study contributes a multidimensional conceptualization of ERP Thinking and introduces a low-barrier, decision-centered approach to introductory ERP education. Future research will evaluate the simulator through expert review, classroom pilot testing, student feedback, and decision-log analysis
Publication Date
Fall 10-10-2026
Recommended Citation
Remember to check citations for accuracy before including them in your work.
Islam, Muhammad Usama; Ayeni, Foluso; and Rahman, Shoptorshi, "Learning ERP Through Decisions: A Quest-Based Simulation for Management Education" (2026). Faculty & Staff Scholarship. 26.
https://metroworks.metrostate.edu/faculty-and-staff/26
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
ERP Quest Simulator is an interactive, quest-based learning tool designed to help students understand how business decisions affect different functions within an organization.